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Service Offerings
Telecom Systems Implementation
Work Force Augmentation
System Management and Support
Portfolio Management
Call Center and Help Desk Optimization
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Case Studies
Support Center Costs Reduced by 48%
Telecom Client Saves $120M
Client's Staffing Costs Reduced by 20%
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News and Events
June 2011 – PM Telco Wins Avaya’s Key Supplier Award. See the full Avaya press release.
May 2011 – PM Telco broadens its product support to include leading-edge Nortel Enterprise solutions. Beginning immediately, PMTelco will provide experienced Project Management and Field Engineering support for a broad spectrum of Nortel products including CS2100, SL100, Call Pilot, CS1000 (CS1K), CCAA, Call Manager, VoIP, and MPS 500/1000, throughout the continental United States.
April 2011 – PM Telco has been awarded the Key Supplier Award at the 1st Avaya Supplier Day held in Singapore. This honor was designated by Mr. Jim Chirico, Executive Vice President Operations, and Mr. Fred Hayes, V.P. Supply Chain. We are honored to receive this award, and believe it is only through the hard work and dedication of the PM Telco Team that we have been recognized for the outstanding support that we provide to Avaya.
March 2011 – PM Telco has once more been recognized as a preferred vendor and supplier by the Avaya Global Support Organization. This is our 10th consecutive year for this honor, which puts us in rare company as a business who continues to meet the strict requirements of the premier telecommunications firm in the world.
February 2011 – Please welcome aboard Don Wilburn, our new ACE Certified Technical Manager. Don has a deep background in the technical skills - voice, data, and networking - required in this ever-changing arena, and will be a huge asset as we add him to our technical team.
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